Louise has over 10 years’ experience working at a local and national level on NHS improvement programmes, with a focus on primary care development and working across organisational boundaries. With initial commercial sector experience, she has more recently been working with the Department of Health, NHS England, and at clinical commissioning group (CCG) and local authority level. Louise was an operational lead for the delivery of an integrated care model within a clinical commissioning group and understands the complexity of delivering change at a local level.
Director of Corporate Services
Claire has worked in a variety of health related roles spanning the development of patient-focussed business strategy, business planning, clinical and information system management, and organisational development.
Claire’s Master’s Degree in Management (University of Exeter) concentrated on the leadership of change and how differing styles and qualities affect both transactional and transformational leadership. Having worked in a variety of settings in the NHS, private sector and overseas, Claire is passionate about working with front-line teams and patients to lead improvement. She has led a wide range of service developments, including the integration of health and social care.
Claire is a Chartered Marketer and has a key role to support the AHSN to develop a service strategy to meet the needs of the South West and help the region become commercially viable in a challenging financial climate.
Financial Director (Contractor)
Chris has a broad range of health and care experience as well as private sector companies. For the past 10 years he has worked with both NHS and commercial clients to deliver strategic and operational objectives.
He also has over 10 years experience as a Finance and IT Director of an NHS Acute trust and private sector companies.
Director of Patient Safety
Bettina trained as a pharmacist in Germany and has worked in different healthcare sectors in England for the last 16 years.
Bettina completed a PhD in clinical pharmacy at the University of Bath and then worked for Lloydspharmacy/Celesio in business development and operational management where she worked with primary and secondary care healthcare partners, academics and patients to test new ways of providing complex care to patients with cystic fibrosis.
Bettina then joined the NHS at the Royal Devon and Exeter NHS Foundation Trust where she was Deputy Chief Pharmacist and Medication Safety Officer, working with colleagues inside and outside the hospital to improve medication safety.
Interim Director of Innovation
Stuart focuses on developing commercial and third sector partnerships to support innovation in the health and care system. In previous roles, Stuart built partnerships between university research groups and the commercial sector, led the development of mobile phones for the world's leading mobile phone manufacturer, and was a research scientist for golf’s governing body. Stuart has a PhD from the University of Birmingham and is an ISO9001 Lead Auditor.
Director of Intelligence
Caroline studied science and initially worked in laboratory research and then environmental epidemiology. She moved in to health services review and management applying analytical and operational skills. After local, national and international work with the Audit Commission she moved to the Picker Institute, the patient experience charity, as Deputy Chief Executive for eight years.
Caroline joined the SW AHSN from Wessex AHSN where she led the Centre for Implementation Science based at the University of Southampton. She is passionate about using evidence to inform decisions for patients and professionals across health and care.
Director of Improvement
Having studied Business and Law at Southampton, Laura joined the NHS in 1999 as a developing HR professional. Following this, she gained Masters level qualifications in Improvement Methodology and Strategic Workforce Planning.
Laura has worked locally and regionally with two Local Authorities and many sectors of the NHS in the South West, including the Workforce Development Confederation and Strategic Health Authority. She has successfully implemented national strategies and programmes across multiple trusts in a collaborative way. Laura has been involved in a range of significant change programmes, from operational improvement and change management in designing and implementing needs-based workforce plans at scale, to strategic implementation of integrated care. Passionate about service improvement and integrated partnership working, Laura continues to support collaborative working locally and regionally in order to achieve a whole system approach to sustainable health and care.