Louise has over 10 years’ experience working at a local and national level on NHS improvement programmes, with a focus on primary care development and working across organisational boundaries. With initial commercial sector experience, she has more recently been working with the Department of Health, NHS England, and at clinical commissioning group (CCG) and local authority level. Louise was an operational lead for the delivery of an integrated care model within a clinical commissioning group and understands the complexity of delivering change at a local level.
Director of Corporate Programmes
Claire has worked in a variety of health related roles spanning the development of patient-focussed business strategy, business planning, clinical and information system management, and organisational development.
Claire’s Master’s Degree in Management (University of Exeter) concentrated on the leadership of change and how differing styles and qualities affect both transactional and transformational leadership. Having worked in a variety of settings in the NHS, private sector and overseas, Claire is passionate about working with front-line teams and patients to lead improvement. She has led a wide range of service developments, including the integration of health and social care.
Claire is a Chartered Marketer and has a key role to support the AHSN to develop a service strategy to meet the needs of the South West and help the region become commercially viable in a challenging financial climate.
Bettina trained as a pharmacist in Germany and has worked in different healthcare sectors in England for the last 16 years.
Bettina completed a PhD in clinical pharmacy at the University of Bath and then worked for Lloydspharmacy/Celesio in business development and operational management where she worked with primary and secondary care healthcare partners, academics and patients to test new ways of providing complex care to patients with cystic fibrosis.
Bettina then joined the NHS at the Royal Devon and Exeter NHS Foundation Trust where she was Deputy Chief Pharmacist and Medication Safety Officer, working with colleagues inside and outside the hospital to improve medication safety.
William is a Partnership Director and currently leads the South West Patient Safety Collaborative programme. Passionate about improving quality in healthcare, William brings a wealth of implementation experience and expertise across the population health and prevention agendas. In 2013 William completed the Clore Social Fellowship, a prestigious programme that aims to support aspiring leaders in the social sector.
Previous experience includes working at Bromford, a social enterprise which provides housing and support to over 60,000 residents across Central England. He is a co-founder of a Birmingham-based wellbeing and mental health consortium of 30 voluntary sector organisations that aim to deliver psychological therapies_to hard-to-reach communities.
Director of Delivery
Stuart focuses on developing commercial and third sector partnerships to support innovation in the health and care system. In previous roles, Stuart built partnerships between university research groups and the commercial sector, led the development of mobile phones for the world's leading mobile phone manufacturer, and was a research scientist for golf’s governing body. Stuart has a PhD from the University of Birmingham and is an ISO9001 Lead Auditor.
Director of Finance
Rich joined the team as Director of Finance in August 2018. Previously, Rich was a Finance Director at Plymouth Marjon University and worked in College and Research Finance at the University of Exeter. Prior to joining Higher Education, Rich qualified with the Association of Chartered Certified Accountants whilst in practice, predominantly providing financial advice and support to the agricultural community in the Westcountry. Outside the office, Rich and his family run a smallholding – home brewing and training sheepdogs.
Magdalena has a wealth of experience in leading transformational change, project management and building networks within the health and care sector to enable programme implementation and improvement.
Magdalena completed Master’s qualifications in Ethnolinguistics and Cultures and Development Studies. She is an NHS IQ trained Advanced Practitioner of Leading Transformational Change and an experienced Mental Health First Aid Trainer.
She has worked nationally and regionally to deliver programmes for organisations including NHS England, Health Education England and the Strategic Health Authority. Recent key areas of work encompass developing a national strategy for the General Practice Nursing workforce, project managing the Community Education Provider Networks (CEPNs) in Cornwall, Devon and Somerset, and co-ordinating the regional implementation of Prevent, part of the UK’s Counter Terrorism Strategy.