The South West Patient Safety Collaborative is helping healthcare teams to assess, improve and build on good practice in relation to safety culture.
This includes the assessment of safety culture using a safety culture assessment tool in the form of a survey called SCORE (safety, communication, operational risk, resilience and reliability, and engagement).
Thousands of staff have already taken part in the programme, leading to excellent results and new ways of working.
“Safety Culture assessment has given us a valuable way of delving down into a deeper layer of understanding and insight into how we work together and adjusted our view enough to protect us from ourselves and to continue to develop, grow and thrive but in a more healthy and sustainable way!” Tina Campbell, Associate Director, Mental Health Trust
Opportunities to identify learning and improvement
Identify opportunities to improve communication
Identify opportunities to improve teamwork
Improved engagement with staff
Running the survey twice to assess changes
Support available:
Resources to promote the survey
Survey launched and responses monitored externally
Updates on response rates
Debriefing for team managers
Access to and the opportunity to join a debriefing community
Advice on improving safety culture
How to apply: if you want to discuss being part of the programme please contact the South West Patient Safety Collaborative by emailing Joanna Pendray at joanna.pendray@swahsn.com
The SW AHSN's 'Safer Culture, Better Care - the SCORE assessment tool' case study is now available to read on the AHSN Network's Atlas of Solutions. Atlas is an online resource that shares some of the very best examples, from across the Academic Health Science Networks, of how to spread high impact innovation across the health and care system.
We have worked with healthcare colleagues and partners across the region to develop a number of blogs relating to Safety Culture and SCORE. Click on the links below to read them:
