Person-Centred Coordinated Care

Person-Centred Coordinated Care (PCCC) is perceived as a way of achieving better outcomes for patients and improved efficiency for health and care economies.

We have collaborated with the National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care South West Peninsula (PenCLAHRC) to develop a consistent evaluation framework for PCCC. Current projects include:

Test and Learn (T&L) is an approach to complex care that encourages iterative development and learning. The overall aims of T&L are to improve person-centred coordinated care, patients’ health outcomes and abilities to self-manage and how effectively health care organisations manage their limited resources.

The Somerset Practice Quality Scheme (SPQS) is a pilot that looks at a new approach to commissioning primary care in Somerset. SPQS arose because GPs, the Clinical Commissioning Group and the Local Medical Committee felt that the existing approach was not incentivising the highest value clinical behaviour.

You can find out more about the evaluation of Person Centred Coordinated Care (P3C) service model innovations here and the P3C Organisational Tool (OCT), developed by the University of Plymouth and PenCLAHRC here.

Integrated Care Exeter (ICE) is a social prescribing project, also known as Wellbeing Exeter. The aims of the pilot were to:

  • Offer a personalised social prescribing service that encourages individuals to identify and accomplish their own health and social goals.
  • Find out if the approach improves individual health and wellbeing.
  • Establish whether this social prescribing model has the potential to reduce demand on traditional statutory services.

The University of Plymouth was commissioned to undertake an evaluation of the social prescribing model through qualitative methods that would enable formative evaluation on the impact of the model on patient outcomes. The South West Academic Health Science Network (SW AHSN) provided analysis of the service utilisation outcomes. The qualitative data suggest that Wellbeing Exeter is delivering improvements in important outcomes.


For these projects we, with the PenCLAHRC, are conducting mixed methods, action evaluations, with exploration of key implementation processes and issues.

For more information  please contact a member of the Intelligence Team: