We are optimising the use of digital technologies to enable care between clinicians and care home residents.

Digital technology is playing an essential role in helping the 1,000 care homes across the South West to maintain access to healthcare services for their residents during the COVID-19 pandemic.

With elderly and frail patients shielding from external contact, their carers living on site, and limits on care home visitors, video communication is providing a vital link to health professionals.

We have extended our support to care homes to help their staff engage with video technology and enable NHS clinicians to carry out remote care rounds.

This work involves analysing data on video uptake and remote clinical interactions to identify best practice and showcase innovative examples of remote monitoring.

We are using our networks to spread learning rapidly throughout the South West’s health and care system and to support homes to provide effective technology-enabled care. So far, our work has engageed over 200 care homes in our region.

Webinars: Communicating with care homes

In July 2020 we ran a series of webinars with Devon Training Hub to support primary care networks (PCNs) to deliver new care home specifications set out in the Network Contract Directed Enhanced Service (DES).

The webinars cover approaches for multidisciplinary teams (MDTs) to enable effective collaboration and communication with care homes. You can watch recordings of these webinars on our YouTube Channel.

We also delivered two webinars with the NHS England and NHS Improvement regional digital team to support the spread of a remote care round approach developed by Kingskerswell & Ipplepen Health Centres in South Devon, and to support care home staff and residents to receive video calls from clinicians. We would like to spread this approach to other localities; if your team is interested in doing so in your locality please get in touch with us using the details below.